AN IMPORTANT NOTIFICATION

Quote: Admin

Quote: lefteris51262
There is no firld for full name in personal settings

I don't remember if during my registration my full name was asked

I don't even see a "SUPPORT" field where I can submit a ticket. How do I submit a ticket?

There is not a Support button, but a Contact one in the bottom of every page. Every member was asked for full name at the time of the registration, this field is visible only by that time. Afterwards, only I can see the full name field in your profile. If you have any doubts, do contact me.

Quote: Crinkleclick
UPDATE 23/01/2017


Dear members,

Due to the huge number of e-mails/ support tickets we receive concerning verification, we kindly inform you that these type of tickets and e-mails will be processed within 2-5 business days! We do hope for your understanding and patience! All other tickets which do not involve verification will be answered/processed within 48 hours.

Best regards

this is great


[b]UPDATE 22/01/2017

Dear members,

As we understand your concerns regarding the ID verification, I will explain to you few things in order to help you go through it:

1. If you are worried about your ID details , you can always blur/remove/cut the numbers of your passports etc. We don't need your full data, we don't need photos of you. We just need to know that there is a real person behind the account name, therefore if you feel skeptical ( which is totally normal) about providing your data, you can do the following :
2. You can send any kind of document with your full name on it, for example- library card, public transport card, utility bill, invoice etc.


I hope this would help you understand that we don't want to make you feel insecure or misled regarding the verification process. Hopefully the above mentioned points will prove that to you!

Best regards

....

Best regards,

CliquebookSupport Team